McKesson Medication Adherence Programs Achieve New Levels of Patient Adoption and Loyalty
Dedicated to improving the overall health and well being of patients by providing best-in-class medication adherence programs, McKesson Patient Relationship Solutions (MPRS), a division of McKesson Corporation, today announced that in 2009 its medication adherence programs reached more than six million patients. More importantly, an increasing number of patients are enrolling into the company’s LoyaltyScript® program and adhering more closely to prescribed therapies.
Due to higher response rates from patients and the addition of new LoyaltyScript adherence programs by manufacturers, patient adoption and utilization has increased by more than 65 percent over the past 12 months, and more than 300 percent compounded annually over the past three years. As a result, more than 28,000 patients a day are benefitting from the LoyaltyScript program.
“McKesson’s adherence programs provide manufacturers with customized solutions to strengthen patient relationships and help patients overcome adherence challenges leading to better patient outcomes.” said Peggy Yelinek, vice president/general manager, McKesson Patient Relationship Solutions. “The consistent growth of MPRS’ LoyaltyScript program demonstrates that with the right services and solutions, pharmaceutical manufacturers can effectively drive brand performance and patient loyalty though improvement of patient health outcomes.”
McKesson’s commitment to delivering advanced technology solutions to its customers is driving the success of its adherence programs. Most recently, McKesson was named a Laureate in the Computerworld Honors Program for the innovative technology behind its medication adherence solutions. Specifically, McKesson’s web reporting portal was acknowledged for providing unprecedented program visibility that enables pharmaceutical manufacturers to optimize their programs and reach more patients. The web-based portal, supporting MPRS’ LoyaltyScript, TrialScript® and Pharmacy Intervention programs, gives manufacturers secure access to enrollment, program-benefit data and adherence measures that are updated daily. In addition, pharmaceutical manufacturers can leverage a map of program and prescribing activity by region to effectively improve medication adherence rates for prescribed medication therapies.
“We are honored to be recognized for our superior reporting capabilities by the Computerworld Honors Program and this achievement is yet another example of our continuing commitment to create innovative solutions that serve pharmaceutical brands and the patients who rely upon them to reach their therapeutic goals,” said Derek Rago, vice president of marketing, McKesson Patient Relationship Solutions. “Today, our manufacturer customers have visibility into medication adherence program activities that they previously never had; with this new insight and ability to act, pharmaceutical manufacturers can design their programs to measurably increase patients’ adherence to prescribed drug regimens and consequently improve therapeutic outcomes.”
About McKesson Patient Relationship Solutions
McKesson Patient Relationship Solutions, a business unit of McKesson Corporation, is dedicated to improving health outcomes by increasing patient adherence to prescribed medication regimens and awareness of pharmaceutical therapy options. The unit’s solutions include a patient outreach network, fully integrated patient loyalty cards, call center support, automated outbound communications, in-pharmacy patient outreach programs, and much more. For more information, please contact Derek Rago at Derek.Rago@McKesson.com.
About McKesson
McKesson Corporation, currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes, and improving the quality and safety of patient care. Over the course of its 177-year history, McKesson has grown by providing pharmaceutical and medical-surgical supply management across the spectrum of care; healthcare information technology for hospitals, physicians, homecare and payors; hospital and retail pharmacy automation; and services for manufacturers and payors designed to improve outcomes for patients. For more information, visit http://www.mckesson.com.
About the Computerworld Honors Program
Founded by International Data Group (IDG) in 1988, the Computerworld Honors Program is governed by the not-for-profit Computerworld Information Technology Awards Foundation. In its 22nd year, Computerworld Honors is the longest running global program to honor individuals and organizations that use information technology to benefit society.
Each year, the program’s Chairmen’s Committee, a group of 100 Chairmen/CEOs of global technology companies, nominates individuals and organizations around the world whose visionary application of information technology promotes positive social and economic progress. Nominations are evaluated by an independent board of CIO-level judges who select Laureates, Finalists and award recipients, in 10 industry-related categories, to be honored at the Laureate Medal Ceremony.
This year’s ceremony and accompanying Gala Awards Evening will take place on June 7, 2010 at the Andrew W. Mellon Auditorium in Washington, D.C.
(Source: McKesson)
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